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  • Never leave your candle burning unsupervised. It is important to always make sure your candle is not near flammable items such as curtains. Keep your candles away from children and pets.

  • Burn Time: To prevent tunnelling and create a candle memory, the first time you light your soy candle, let the wax melt all the way to the edge of the glass. Never burn a candle for more than 4 hours at a time.

  • Trim Wick Before Every Use: It is normal for soy wax wicks to mushroom. Trimming will ensure your candle does not burn hotter than it should and will therefore extend the life of your candle. Make sure not to trim your candle too short or it will drown in the wax.

  • Candle Storage: Candles are sensitive to temperature and light. Fragrances with a vanilla content may yellow if exposed to sunlight – this is normal and will not affect the burning of your candle. Store your candle in an upright position.

  • Putting Candles Out: It is always better to use a candle dipper or candle snuffer rather than blowing out your candle to avoid the wick from moving off centre and to avoid wax splash. This will help to prolong the candles burn time.

  • Keep the Burn Pool Clean: If you get any black at the rim of your glass simply wipe it away with a damp cloth. This is potentially a sign that your wick is too long.